Location: New Canaan, CT 

Household: Two principals, four children (ages 11, 13, 15, 17), one dog 

Other Staff: Housekeeper 

Property: 11,000 sq ft residence 

Schedule: Monday–Friday, 8:30 AM–5:30 PM 

Compensation: $125,000-135,000 annually, DOE

Benefits: 2 weeks PTO, 5 personal days, 5 sick days, paid major holidays, and a monthly health insurance stipend. 

Role Overview

A welcoming, active family in New Canaan is looking for a House Manager who can bring structure and calm to a fast-paced household with four kids, two working principals, a full calendar of activities, and a home that needs to be ready for it all. You are someone with a hands-on leadership style and thrive on creating order and systems, taking ownership, and anticipating needs before they arise. The right candidate will bring strong organizational skills, emotional intelligence, and the ability to manage both people and processes with discretion and warmth.

Responsibilities

Household and Staff Management

• Serve as supervisor and primary point of contact for household staff and daily operations. 

• Work closely with the housekeeper to ensure household standards are consistently met, serving as her primary communication bridge to the principals. 

• Participate in the hiring process for future household staff.

Home Operations & Maintenance

• Proactively manage an annual home maintenance calendar, including seasonal services, preventative care, and project oversight. 

• Coordinate all service providers and vendors.

• Develop and maintain household manuals for appliances, systems, lighting fixtures, upholstery, and home care protocols. 

Calendar & Administrative Management

• Manage the family's calendars across Apple and Google platforms, including appointment scheduling, invitations, and overlapping logistics. 

• Manage all school-related systems, including dismissal portals, lunch accounts, and school communications (this includes registrations and submission of school forms). 

• Manage the shared family email account and household correspondence. 

• Track household expenses, manage routine household bill payments, and submit and track insurance reimbursements.

Household Logistics & Organization

• Own and communicate afternoon logistics (daily from 3 to 5:30 pm) so the principal can complete the workday and then transition to being present with the children. 

• Keep the household calm and organized during these high-activity hours. 

• Maintain household inventory for the pantry, supplies, linens, and toiletries. 

• Coordination of online grocery orders. 

• Oversee the housekeeper’s preparation of the home for guests and family arrivals, ensuring a high standard of readiness and presentation. 

Lifestyle & Travel Support

• Support the children's transition home from school between 3 and 4 pm, including assisting with afternoon driving for the 11 and 13-year-olds to and from activities and appointments. 

• Manage returns, exchanges, and prescription delivery service.

• Assist with gifting, seasonal purchases, holiday cards, and occasional event support.

• Oversee the packing of the 2 youngest children for family travel. 

• Coordinate boarding reservations for the dog during family travel (typically 5 weeks per year). 

Qualifications

• 5+ years of experience managing household staff, vendor relationships, household organization, and logistics in a private residence.

• Self-starter who anticipates needs and takes initiative without waiting to be directed.

• Clear, professional communicator with principals, household staff, and service providers.

• Discreet and professional; you understand the nature of working in a private home.

• Highly organized with consistent attention to detail.

• Proficient in Apple and Google platforms; comfortable managing digital calendars, school portals, and household systems across devices.

• Valid driver's license and clean driving record.

• A non-smoker.